Refund Policy

Last updated: September 2026

At RHEVO, we want you to be happy with your purchase. If for any reason you are not completely satisfied, you may request a return within 60 days of receiving your order.

Eligibility

To be eligible for a return, the item must:

Be unused and unworn
Be in its original condition
Be returned with its original packaging
Not show any signs of damage or alteration

Items that have been worn, damaged, or altered after delivery may not be eligible for a refund.

How to Request a Return

To request a return, please contact us at info@rhevo-italia.com with your order number and the reason for your return.

Once your return request has been approved, we will provide you with the necessary return instructions.

Please do not send an item back before contacting us first.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to the original payment method used for the purchase.

Please allow some time for your bank or payment provider to process the refund. Processing times may vary depending on the payment method.

Return Shipping

Unless the item is defective or you received an incorrect item, return shipping costs are the responsibility of the customer.

Original shipping costs are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us at info@rhevo-italia.com as soon as possible, preferably within 48 hours of delivery.

Please include your order number and clear photos of the item and packaging so we can assist you.

Exchanges

At this time, we do not offer direct exchanges. If you would like a different item, size, or style, you can return your original order and place a new order separately.